NEW DELHI, 12 APRIL

UPI users across the country experienced transaction failures on Saturday as the popular payment system was down due to a technical glitch.

This is the third time in less than a fortnight that UPI witnessed outages impacting transactions. In the recent past, UPI outage was reported on 26 March and 2 April.

According to the outage tracking platform Downdetector, a platform that monitors service disruptions based on user reports, complaints about UPI failures were being received after 11.30am.

The Unified Payments Interface (UPI) is an instant payment system developed and managed by the NPCI, an RBI-regulated entity.

NPCI acknowledged that users are facing partial transaction decline and it is working to resolve the issue.

"NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue and will keep you updated. We regret the inconvenience caused," NPCI said in a post on X.

UPI is built over the IMPS infrastructure and allows you to instantly transfer money between two bank accounts.

The payment interface provides a transfer facility without any user charge. Users can transfer any amount of money at any time without incurring additional fees from NPCI.

It is also widely used for small payments at local shops, as there is no minimum transaction limit. Additionally, UPI offers a convenient AutoPay feature, which allows users to set up recurring payments for bills and subscriptions, making transactions seamless and hassle-free.

It is to be noted that transactions through UPI touched a record high of Rs 24.77 lakh crore in March, recording a growth of 12.7 per cent over the preceding month.

The UPI transaction value was Rs 21.96 lakh crore in February.